Firefox Browser Issue

Incident Report for One Legal System Status

Resolved

This incident has been resolved.

Posted Aug 04, 2026 - 13:06 PDT

Update

We are continuing to investigate reports of an issue affecting some Firefox users in the One Legal order workflow. While not all Firefox users appear to be impacted, some may experience missing or incomplete functionality.

If you encounter these issues, please use Google Chrome or Microsoft Edge as a temporary workaround while we continue our investigation.

We appreciate your patience and will provide updates as they become available.

Posted Jul 31, 2026 - 11:55 PDT

Investigating

We are actively investigating reports of issues affecting users accessing our site through Firefox. In the meantime, we recommend using an alternative browser, such as Chrome or Edge. We will provide updates as more information becomes available.

Posted Jul 29, 2026 - 17:07 PDT

This incident affected: platform.onelegal.com.